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  1. Deployment of teachers in the schools of the zone and giving recommendations to the Provincial Director on inter zonal teacher transfers.
  2. Convene and conduct meetings of the teacher transfer boards and submit recommendations.
  3. Give recommendations on transfers of all officers in Sri Lanka Principal Service.
  4. Prepare and monitor duty lists of the officers and the staff of the Zonal Office and other related educational institutions.
  5. Maintenance of personal files of teachers, principals and other staff. (salary increments, foreign leave, service extensions, retirement files, granting loan approval, giving recommendations on promotions, approving duty leave, maternity leave and special sick leave, giving annual salary increments, confirmation of service, transfers, disciplinary actions)
  6. Work on staff payments, overtime, daily wages, wages earned on holidays, clearing all bills and providing railway warrants.
  7. Affairs related to giving relevant recommendations/approval for advanced loan and Agrahara Insurance scheme.
  8. Affairs related to transfer and release of non academic staff serving within the education zone.
  9. Recommend annual grants for the Pirivena and work related to institutional matters of the staff serving in Pirivena.
  10. Giving recommendations on registration of Pirivena and submit proposals and recommendations for appointment of teachers to Pirivena.
  11. Legal affairs related to court, human rights complains, providing clarifications to the questions raised by the Public Petition Committee, Parliamentary Advisory Committees, etc.
  12. Affairs related to internal disciplinary control inquiries.
  13. Provide facilities for disciplinary inquiries.
  14. Organize and implement staff development programmes.
  15. Maintenance and development of physical resources of the office.
  16. All the affairs related to provision of water, electricity and telephones to schools, divisional and zonal offices and other related institutions.
  17. Affairs related to government quarters and vehicles.
  18. Management of petty cash.
  19. Affairs related to daily mail.
  20. Affairs related to maintenance of record room.
  21. Affairs related to reception counter, internal communication and implementation of institutional productivity concepts.
  22. Internally evaluate the affairs of the Establishment and General Management Division.
  23. Other duties assigned by the Zonal Director as appropriate.